Effective date: January 1, 2026
Benchmark Commercial Lending (“Benchmark,” “we,” “us”) helps businesses find commercial financing. This policy explains what information we collect, how we use and share it, and how we protect it. It applies to our website, our online application and document upload links, and our communications with you. Our services are for business purposes only.
Information we collect
Information you give us. When you apply, call, email or send documents, we may collect:
- Business information, such as legal name, address, tax ID, ownership, revenue, debts and the financing you’re requesting
- Information about owners and guarantors, such as name, home address, date of birth, Social Security number, contact details and ownership percentage
- Financial documents, such as tax returns, bank statements, financial statements, leases, rent rolls and identification
- Information about property or equipment that will secure financing
Information from others. With your authorization, we and our lending partners may obtain credit reports and verify information with third parties such as banks, landlords and public records.
Information collected automatically. When you visit our website, our hosting provider and any analytics tools we use may record basic technical information such as your IP address, browser type and the pages you visit. [List analytics or advertising tools here, or state that none are used.]
How we use your information
- To review your request and recommend financing options
- To prepare and submit your file to lenders and funders you agree we may approach
- To communicate with you about your application and your financing
- To verify identity and help prevent fraud
- To comply with law, regulation, legal process and our lending partners’ requirements
- To operate, secure and improve our website and services
How we share your information
We do not sell your personal information. We share it only as needed to provide our services:
- Lenders and funders we present your request to, and their service providers, so they can evaluate and fund it
- Credit reporting agencies, when you have authorized a credit inquiry
- Service providers that help us operate, such as our online application provider, secure file storage, website hosting and email, under obligations to protect your information
- Your professionals, such as your accountant, attorney or broker, when you ask us to
- Legal and regulatory recipients when required by law, or to protect our rights, our clients or others
- A successor business, if Benchmark is involved in a merger, acquisition or sale of assets
How we protect your information
We maintain a written information security program designed to protect customer information. Our safeguards include encrypted document collection through secure upload links, encryption of stored files, multi-factor authentication on systems that hold customer information, limiting access to people who need it, and regular review of our service providers. Please don’t send Social Security numbers, tax returns or identification by ordinary email or text message; ask us for a secure upload link instead.
No method of transmission or storage is completely secure. If we learn of a security incident affecting your information, we will notify you and the appropriate authorities as required by law.
How long we keep information
We keep application and loan file information for [NUMBER] years after the file closes, or longer if a law, lender agreement or legal matter requires it. We then securely delete or destroy it.
Your choices
- You may ask us not to send you marketing emails or calls at any time by using the unsubscribe link or contacting us.
- You may ask to review or correct the information we hold about you.
- Depending on where you live, you may have additional rights under state privacy laws. Contact us to make a request, and we will respond as the law requires.
Children
Our services are for businesses and are not directed to children. We do not knowingly collect information from anyone under 18.
Third-party links
Our website may link to other sites, including our online application and lending partners’ sites. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Benchmark Commercial Lending
Dallas, Texas
Phone: (800) 793-7550
Email: [PRIVACY EMAIL]